14-Day Refund Policy
We want you to be completely satisfied with your purchase. If you're not entirely happy with our service, we offer a 14-day refund policy.
Eligibility
- Refund requests must be submitted within 14 days of the purchase date
- The service must not have been used extensively
- Your account must be in good standing
How to Request a Refund
- Contact our customer support team
- Provide your order number and reason for the refund
- Our team will review your request within 2 business days
Refund Process
- Approved refunds will be processed within 5-7 business days
- The refund will be issued to the original payment method
- Processing fees may be deducted from the refund amount
Exceptions
- Custom services or solutions
- Enterprise subscriptions (subject to separate agreements)
- Services that have been fully delivered or consumed
For any questions about our refund policy, please contact our support team.